Privacy Policy - Sehatica

1. Introduction

Sehatica ("we," "our," or "us") is a nutrition management platform for dietitians and their patients. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our web portal and mobile application (collectively, the "Service"). By using the Service, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

Personal Information

When you create an account or use our Service, we may collect:

Name, email address, and phone number
Date of birth and gender
Profile photo (if provided)
Account credentials

Health & Nutrition Data

To provide our core services, we collect:

Body composition measurements (weight, height, body fat percentage, muscle mass, etc.)
Diet plans and meal information
Food diary entries and meal completion logs
Dietary preferences and restrictions
Appointment history with your dietitian
Health questionnaire responses
AI chat conversations and health-related queries
Notes and communications with your professional

Device & Technical Data

Device type, operating system, and version
Push notification tokens (Firebase Cloud Messaging)
IP address and general location data
App usage analytics

3. How We Use Your Information

We use the collected information to:

Provide, maintain, and improve our Service
Connect you with your dietitian and enable personalized nutrition plans
Track your body composition and nutrition progress over time
Provide AI-powered health guidance based on your plans and progress
Schedule and manage appointments
Send push notifications about appointments, new diet plans, and updates
Respond to your inquiries and provide customer support
Ensure the security and integrity of our Service

4. Data Sharing & Disclosure

We do not sell your personal information. We may share your data in the following limited circumstances:

With your dietitian: Your health data, body composition, and plan information are shared with the dietitian managing your care.
Service providers: We use third-party services (e.g., Firebase for push notifications, hosting providers) that may process data on our behalf.
Legal requirements: We may disclose information if required by law, regulation, or legal process.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including encrypted data transmission (HTTPS/TLS), secure token-based authentication, and restricted access controls. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide the Service. If you request account deletion, we will delete your data within 30 days, except where retention is required by law.

7. Your Rights

You have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your account and associated data
Opt out of push notifications via your device settings
Withdraw consent at any time

To exercise any of these rights, please visit our Account Deletion page or contact us at the email below.

8. Children's Privacy

Our Service is not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected data from a child under 16, we will take steps to delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of the Service after changes constitutes acceptance of the updated policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: support@sehatica.com

Website: www.sehatica.com